VoIP (Voice Over Internet Protocol)

Voice over Internet Protocol, or VoIP, is a technology that allows you to replace a regular phone line with a broadband Internet connection to make voice calls.

The benefits of VoIP over analog phone lines is that you don’t have to pay for both a broadband connection and a traditional telephone line, since you won’t be using the telephone line anymore. VoIP services also provide convenience and portability to users that regular phone lines can’t; with VoIP, you can use any broadband connection to get a dial tone, regardless of where you are.

There are different VoIP services, some of which only enable you to contact others with the same service, but others that let you call anyone with a telephone number. Some services only work over your computer, while others allow use of a traditional phone that’s connected to an adapter. The type of VoIP service that’s right for your enterprise will need to be determined by you and an IT professional ahead of time to get maximum potential from your VoIP installation.

You can also conduct videoconferencing calls through your VoIP phone. You can stay in touch with coworkers or employees to discuss important matters face-to-face, without decreasing productivity while traveling or from home. In this way VoIP services open up communication outlets to workplaces that were otherwise unavailable.

John Baldwin IT can easily recommend a VoIP service for your individual enterprise, and answer any questions you may have regarding VoIP technology. We have extensive knowledge about VoIP advantages and disadvantages, and can help you weigh the pros and cons of replacing your traditional phone line with a VoIP service. Contact us today for your personal consultation.


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